Job Description

Job Description

Job Description

The Calm Home Company · Northeast Ohio (Cleveland / Akron / Canton) ·

Remote to start, then in-home

The Calm Home Company helps people reclaim their homes and move forward — through professional organizing, downsizing, senior moves, estate and home-sale cleanouts, and ongoing organizing memberships. Our ethos is simple: Compassion first. Progress second. Judgement never.

We're looking for a warm, persistent salesperson to grow with us. You'll start part-time from home following up with leads, learn our sales process, work our booth at the Cleveland home and garden show at the I-X Center, and then move into running in-home consultations and closing clients alongside our team. You'll also manage our referral partner relationships — attorneys, realtors, senior living communities, and more. You'll be pivotal to the next stage of our growth, and we expect this role to grow into a full-time position by February 2027. This role pays an hourly wage plus commission on the clients you book and close.

What you'll do

The role grows in three phases, and you'll help build the business along the way.

Phase 1 — Remote follow-up (now, about 10–15 hours/week)

• Call, text, and email inbound leads from our website, Google Ads, and Angi — quickly and warmly
• Follow up with past inquiries and walkthrough requests that haven't booked yet
• Learn and use our specific sales process and scripts; we train you on it
• Book free in-home walkthroughs onto our calendar
• Keep every lead's notes and next steps up to date in GoHighLevel, our CRM

Phase 2 — Cleveland Home + Garden Show at the I-X Center (in person)

• Work our booth: greet visitors, start real conversations, and explain our services
• Capture leads and book walkthroughs on the spot
• Follow up with every show lead in the days after

Phase 3 — In-home consultations and closing

• Run in-home consultations, on your own or with an owner, across Cleveland, Akron, and Canton
• Listen first: understand the client's situation, pace, and goals — many are older adults, families after a loss, or people facing a move
• Recommend the right service (trial day, project days, cleanout, estate sale, or membership) and close the sale
• Hand off clean notes so our team arrives ready

Ongoing — partner account management

• Act as account manager for our referral partners: estate and elder law attorneys, realtors, senior living communities, and similar
• Keep relationships warm with regular check-ins, follow-ups, and updates on the clients they've referred
• Follow up on new partner introductions and help bring new partners on board
• Track every partner touchpoint and next step in GoHighLevel

Throughout — help build how we sell

• Help build out and refine our sales process, scripts, and follow-up sequences
• Help plan and run sales campaigns — email and text campaigns in GoHighLevel, seasonal promotions, and show follow-up
• Share what you hear from clients so we can sharpen our offers and messaging
• If you're up for it, take on other projects that interest you — marketing, referral partnerships, or anything else where you see a way to help us grow

Who you are

• You've sold something — in-home sales, home services, real estate, senior living, admissions, or similar. Commission experience is a plus.
• You follow up without being pushy. Persistence and kindness both come naturally.
• You're coachable and happy to learn a set process before putting your own spin on it.
• Experience with GoHighLevel (GHL) is highly preferred. You're comfortable working leads by phone, text, and email, and you keep tidy CRM notes.
• You're patient and empathetic with people in stressful transitions, especially older adults.
• You have reliable transportation, a valid driver's license, and can travel around Northeast Ohio.
• You can work in person on all or most of the home and garden show dates (January 27 – February 7, 2027).

This role isn't for you if you're pushy, insincere, or lean on slick, high-pressure sales tactics. We want salespeople who are compassionate, non-judgmental, patient, and friendly — people our clients trust the moment you walk through their door.

Nice to have: experience with professional organizing, senior moves, real estate, or home services; a network of realtors, senior living, or estate professionals.

Pay and schedule

Details

Hourly pay

$16/hour for follow-up calls, partner account management, admin, training, show hours, and consultations

Commission

8% of collected revenue from each client you close, for their first 90 days (projects, cleanouts, sales, and memberships)

When paid

Hourly every pay period; commission monthly, once the client has paid

Hours

Part-time, about 10–15 hours/week to start, growing to full time by February 2027; flexible, mostly daytime and early evening

Location

Remote for follow-ups and partner outreach; in person at the I-X Center for the show; in clients' homes after that

Show dates

January 27 – February 7, 2027 — in-person attendance required

Training

Hands-on training on our sales process and services, provided by the owners — in person in Cleveland Heights or remote, your choice

Growth

High opportunity for advancement — you'll be pivotal to our next stage of growth, with a clear path into a full-time sales or partnerships leadership role

Example: close a client on a 3-day project at $1,800 per day, and you earn about $430 in commission on top of your hourly pay.

The Calm Home Company helps people across Northeast Ohio reclaim their homes and move forward. We offer professional organizing, downsizing, senior moves, estate and home-sale cleanouts, estate sales, and ongoing organizing memberships. Many of our clients are older adults or families going through a big change: a move, a loss, a new baby, or a fresh start.

Our values guide everything we do: Compassion first. Progress second. Judgement never. We save every piece of paperwork for review, never discard anything without asking, and treat every home and every story with respect.

We’re a small, growing team with a big mission, and we give back to causes we care about, including disabled veterans, people in recovery, and domestic violence shelters.

Company Description

The Calm Home Company helps people across Northeast Ohio reclaim their homes and move forward. We offer professional organizing, downsizing, senior moves, estate and home-sale cleanouts, estate sales, and ongoing organizing memberships. Many of our clients are older adults or families going through a big change: a move, a loss, a new baby, or a fresh start.\n\nOur values guide everything we do: Compassion first. Progress second. Judgement never. We save every piece of paperwork for review, never discard anything without asking, and treat every home and every story with respect.\n\nWe’re a small, growing team with a big mission, and we give back to causes we care about, including disabled veterans, people in recovery, and domestic violence shelters.

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