Global Employee Communications Manager Job at TAIT, Lititz, PA

  • TAIT
  • Lititz, PA

Job Description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life.With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting‑edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics The Global Employee Communications Manager is responsible for strengthening employee alignment, engagement, and connection across TAIT through clear internal communications and thoughtfully produced employee‑facing experiences that connect team members to the company’s strategy, culture, leadership, and future. This role owns the day‑to‑day internal communications system under the guidance of the Director, Global Communications. This includes internal communications planning, employee channels, Global All Hands meetings, leadership town halls, internal milestone moments, employee‑facing activations, and the communications rhythms that help team members understand company priorities and feel connected to TAIT’s direction, culture, and leadership. The role also serves as a key support partner for executive and leadership communications. Working closely with the Director, Global Communications, this person helps translate leadership priorities, business updates, and organizational changes into clear employee‑facing messages, talking points, FAQs, manager resources, and event materials. While the Director remains the primary strategic counsel to senior leaders, this role provides essential planning, drafting, coordination, and execution support to ensure leadership communications are clear, consistent, timely, and well‑prepared. Working across Global Communications and key internal partners, this role helps ensure employees experience company moments in a way that reflects TAIT’s creativity, craft, and global culture. Key Responsibilities Internal Communications Strategy & Execution Own and execute TAIT’s internal communications strategy, ensuring alignment with enterprise priorities and the broader Global Communications roadmap. Manage the internal communications calendar and develop employee‑facing communications, including announcements, leadership updates, newsletters, intranet content, manager toolkits, FAQs, event communications, and post‑event recaps. Partner with the Director, Global Communications to translate company strategy, business updates, and leadership priorities into accessible employee‑facing messaging. Develop communications approaches that account for TAIT’s varied employee populations, including office‑based, manufacturing, field, regional, and project‑based teams. Develop repeatable processes for planning, reviewing, approving, and distributing internal communications. Ensure internal communications reflect TAIT’s voice, values, culture, and global employee experience. Global All Hands, Town Halls & Employee Experiences Own the planning, programming, and coordination of Global All Hands meetings, leadership town halls, and other major employee‑facing communications moments under the guidance of the Director, Global Communications. Develop agendas, run‑of‑show documents, speaker briefs, rehearsal plans, Q&A processes, presentation materials, audience engagement plans, and post‑event follow‑up. Partner with Marketing, GTS, Facilities, Executive Assistants, and external vendors as needed to deliver high‑quality live, hybrid, and recorded employee experiences. Ensure employee‑facing events are purposeful, well‑produced, inclusive, and continuously improved based on employee feedback, leadership input, and engagement data. Leadership & Executive Communications Support Serve as a support partner for executive and leadership communications, working under the direction of the Director, Global Communications. Draft and prepare talking points, scripts, briefing materials, leadership messages, cascade communications, and manager resources for internal leadership communications moments. Support the Director, Global Communications in preparing leaders for company‑wide communications, Global All Hands meetings, town halls, sensitive announcements, and employee‑facing milestones. Coordinate with People, Legal, Compliance, Business Integration, and other partners on sensitive or high‑impact internal communications. Maintain discretion and sound judgment when supporting confidential, sensitive, or high‑visibility leadership communications. Change, Culture & Employee Engagement Communications Support communications for organizational change, business transformation, integrations, leadership transitions, policy changes, and other moments that require employee clarity and trust. Develop manager communication resources, FAQs, talking points, and cascade materials to support consistent message delivery. Partner with the People and LiNC Teams on culture, engagement, recognition, onboarding, and employee experience initiatives. Identify and develop employee stories, team achievements, project milestones, and cultural moments that connect employees to TAIT’s strategy, values, legacy, and future direction. Help ensure change‑related communications are sequenced thoughtfully, audience‑aware, and supported by the right leader and manager tools. 50th Anniversary Employee Experience Planning Support planning for TAIT’s 50th anniversary year by helping shape internal employee engagement moments, milestone communications, storytelling opportunities, and anniversary‑related experiences. Partner with the TAIT Archivist, Marketing, the People Team, and other partners to bring historical stories and anniversary themes to life for employees. Help ensure the 50th anniversary is experienced internally as a meaningful enterprise moment, not only an external brand milestone. Communications Operations & Measurement Maintain planning tools, calendars, templates, distribution lists, event trackers, internal communications documentation, and recurring communications processes. Track employee engagement with internal communications and events, including attendance, participation, feedback, Q&A themes, and channel performance. Recommend improvements to internal communications channels, formats, processes, and planning rhythms. Help establish standards for internal event planning, speaker preparation, message review, approvals, and post‑event follow‑up. Manage internal communications and employee experience requests in a way that balances urgency, impact, audience need, and business priority. Qualifications & Skills: Education: Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, Business, Theatre, Event Management, Media Studies, or a related field preferred; equivalent professional experience will also be considered. Experience and Skills: 5+ years of experience in internal communications, employee communications, corporate communications, employee engagement, live events, executive communications support, or related communications roles. Strong writing, editing, and message‑development skills, with the ability to simplify complex information for employee audiences. Experience owning or managing internal communications channels, calendars, employee announcements, newsletters, intranet content, manager resources, or similar communications tools. Experience supporting company‑wide meetings, town halls, leadership events, employee engagement programs, or live/hybrid internal events. Strong project management skills, including the ability to manage timelines, stakeholders, speakers, materials, approvals, and follow‑up. Experience working with senior leaders and cross‑functional partners. Ability to balance strategic communications thinking with hands‑on execution. Demonstrated discretion and sound judgment when handling confidential, sensitive, or high‑impact communications. Comfort operating in a fast‑moving, creative, global, and highly collaborative environment. Experience with video, broadcast, podcast, or multimedia production workflows is a plus. Experience in entertainment, live experiences, creative production, engineering, technology, or global project‑based organizations is desirable. Leadership & Competencies: Strong communications judgment with the ability to translate business priorities, leadership messages, and complex information into clear, employee‑centered communications. Highly collaborative working style with strong emotional intelligence and the ability to build trust across leaders, employees, and cross‑functional partners. Able to lead through influence, aligning stakeholders and contributors without direct authority. Skilled at creating structure, clarity, and follow‑through across internal communications, employee events, leadership messages, and recurring communication rhythms. Comfortable navigating ambiguity, shifting priorities, and fast‑moving environments while maintaining calm, organized execution. Able to balance strategic thinking with hands‑on execution, moving fluidly between message development, planning, coordination, and delivery. Strong audience orientation with an understanding of how communications land with employees across different roles, locations, and working environments. Creative and practical problem‑solver who can improve the quality, consistency, and impact of employee communications and experiences over time. TAIT Benefits: Competitive medical, dental, and vision insurance plans Health Savings Account (HSA) with employer contributions (HDHP plans) Flexible Spending Accounts (Medical & Dependent Care) Employer‑paid life insurance with optional supplemental coverage Employer‑paid Short‑term with optional long‑term disability insurance 401(k) retirement plan with company match Paid parental leave Employee Assistance Program (EAP) Wellness stipends Voluntary benefits (e.g., accident, critical illness) Paid vacation and 12 holidays TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws. #J-18808-Ljbffr

Job Tags

Temporary work, Work at office, Local area, Flexible hours, Shift work

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