Desktop Support Technician Job at Insight Global, Miramar, FL

  • Insight Global
  • Miramar, FL

Job Description

Location: 5 days in office – Miramar, FL

Start date: 10/26

Duration: 8 week contract

Must Haves

  • 2+ years of IT Technician, Desktop Support, or Field Support experience
  • Experience with SCCM/MECM, PXE imaging, OS deployments, and software distribution
  • Familiarity with Azure Virtual Desktop (AVD) or similar VDI environments
  • Experience supporting MFA enrollments, user access, and endpoint troubleshooting
  • Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi, cabling, patching)

Plusses

  • Experience with ServiceNow or similar ITSM platforms
  • Teams Rooms, Logitech, Poly, Cisco Webex, or other conferencing platforms
  • Active Directory and Azure Active Directory experience
  • Software Center application deployment experience
  • CompTIA A+, Network+, MD-102, MS-900, or similar certifications
  • Bilingual English/Spanish

Job Overview

We are seeking an IT Technician to support a workplace technology rollout across multiple South Florida offices. This individual will play a key role in preparing and deploying approximately 100 workstations for a new Miramar office, including device imaging, software installations, workstation setup, and end-user support. The technician will also assist with hardware deployments, office technology projects, executive support, and general IT operations. The ideal candidate is hands-on, adaptable, and comfortable working independently across multiple locations.

Day-to-Day

  • Deploy, configure, and troubleshoot desktops, laptops, monitors, docking stations, printers, and peripherals
  • Perform workstation moves, additions, changes, and decommissions
  • Image and deploy devices using SCCM/MECM and PXE boot processes
  • Support Microsoft 365, AVD, MFA, and endpoint-related issues
  • Provide onsite support for employees and executive leadership
  • Support Teams Rooms and video conferencing technology
  • Manage hardware inventory, asset tracking, and equipment lifecycle activities
  • Troubleshoot basic networking and connectivity issues
  • Document and resolve tickets within ServiceNow
  • Travel between Doral, Miramar, and Fort Lauderdale locations as needed

Job Tags

Full time, Contract work, Work at office

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